Content Management

The technology of Content Management can be applied in a wide range of methods throughout your organization.

ITIQ provides solutions that will control and manage the access of employees to particular web sites. We can also design a solution for detecting the unauthorized transmission and receipt of e-mail that is considered outside your company policy.

For example, ITIQ can design a system that can detect e-mails that contain sexually explicit and racially despairing comments that could easily put a company in risk of litigation if such content were to offend a co-worker. Such content management systems can be designed to detect, stop, and alert upon detection. For more information in regards to this form of content management, please refer to our Managed Security Services.

ITIQ also provides Enterprise Content Management (ECM) systems used to capture, recognize, store, categorize, index, preserve, and deliver content and documents related to organizational processes. Having an ECM technology in place is important for the following reasons:

• Compliance: A proactive ECM strategy will tie in all areas of expertise within your company. This includes legal, IT, administration, and records management. By having the right documents at your fingertips and the right processes in place to manage operations, you then are on the right track to maintaining compliance throughout your company.



• collaboration: Collaboration is the art of working together. The key to strong collaboration is utilizing the set of technologies (i.e. instant messaging, smart-boards, online meetings, email, etc) to allow work to take place wherever and whenever needed.



• Cost: Some companies argue that ECM systems are too costly, but the cost of not implementing ECM tools is too often left unmeasured until too late. Things like the cost of extended legal proceedings, loss of repeat business, cost of typical process delays, and the cost of disgruntle employee lawsuits are examples of issues that could be mitigated with the use of ECM tools.



• Continuity: Keeping a business going 24X7 is the task of business continuity planning. Since the lifeblood of most businesses today is represented by electronic documents, ECM plays a key role in continuity. ECM technologies allow the creation of centralized repositories where all vital corporate information can reside.